Satisfaction With NHS Services Including Dentistry Stabilises

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The survey on the National Health Service has revealed that public satisfaction with the institution has stabilised after a major dip between 2010 and 2011. The Social Attitudes Survey, which is published by the King’s Fund, showed that satisfaction levels have stabilised after a record fall in 2011.

According to the most recent survey, 61 per cent of people are satisfied with the way the NHS in run. This is the third highest rating since the survey was launched in 1983. Between 2010 and 2011 satisfaction levels dropped from 70 to 58, the lowest score since the survey began, but the recent survey confirms that satisfaction has increased once again.

The survey analysed specific areas of the NHS, including emergency services, dental care and GP services. Satisfaction figures for emergency care rose from 54 to 59 per cent, while dental services and GP services remained the same at 56 and 74 per cent respectively. Figures for social care remained very low, with satisfaction rates at 30 per cent.

Of those that took part in the survey, 64 per cent of Labour and Conservative voters and 63 per cent of Liberal Democrat voters were satisfied with the NHS.

John Appleby, chief economist at the King’s Fund, said that the British Social Attitudes Survey has been providing an important indicator of public satisfaction with the NHS since 1983. He added that although satisfaction rates have stabilised this year, the survey results suggest that there is a way to go to restoring public confidence following the blip in 2011.

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