Health Watchdogs Examining Dental Services In South Wales

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Health watchdogs have launched an investigation into access to dental services in Neath Port Talbot.

The investigation has been launched following a complaint from Clive Owen, vice-chair of the executive committee of Abertawe Bro Morgannwyg Community Health Council. Mr Owen complained about services after he was told he would have to wait two weeks for an appointment after he broke a tooth.

Mr Owen contacted his local surgery after breaking a tooth and was invited to attend an appointment at 8.30am; however, he was unable to go to the surgery at this time because he had a meeting and was subsequently informed that he would have to wait to weeks for another appointment.

Mr Owen said that he did not want to pay for private treatment out of a matter of principle. He contacted NHS Direct but described it as “rubbish” and disappointed that he had to pay £120 to get the tooth fixed.

Mr Owen complained to the Community Health Council and said that access to services in Neath Port Talbot should be looked at. Council members said that they were unaware of any problems in the area but would investigate the situation.

Chairman Emrys Davies said that the problems that had been raised would be investigated but added that the council will need to think about the manner in which they go about looking into the situation. Mr Davies said that it would be necessary to talk to the relevant officials at the Abertawe Bro Morgannwyg Health Board.

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