Survey highlights patient concerns about going to the dentist after lockdown
A new survey suggests that many patients have reservations about going to the dentist after lockdown.
As ministers gave practices in England the green light to reopen from June 8th, a new poll suggests that many patients may hold off returning to the dental chair. The survey, which was conducted by dental brand, Dr Heff’s Remarkable Mint, revealed that twice as many patients will defer or delay routine appointments than attend. A third of patients also suggested that they would go to the dentist less frequently after the lockdown, with 50% wiling to cancel appointments if prices increase.
Over 80% of participants believe that dental professionals will have to work hard to gain the trust of patients following the Covid-19 outbreak. Only 50% said they would prefer a video check-up.
One of the most important messages dentists can take from the poll is the importance of ensuring patients feel safe. The Covid-19 outbreak has caused widespread anxiety among patients and members of staff, and many, especially those who already feel nervous about going to the dentist, will be reluctant to make an appointment. Dentists can reassure patients by reaching out and communicating with them, providing information about the extra measures in place and offering some tips to prepare for their next trip to the dentist. If people are aware of what to expect, this will help them to feel more comfortable and confident.
Another crucial consideration for dentists is pricing. With the cost of PPE soaring in recent months, attracting patients and keeping prices at an affordable level poses a major challenge. Half of patients involved in the Dr Heff survey said they would cancel or delay treatment if prices increased, and this will worry many dentists.
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