My Dentist Fitted A Crown Instead Of A Veneer, What Should I Say To Them?

For the past 15 years my front teeth have had vaneers. Every 5-6 years one of them breaks and I go through the process of getting a new one. They never break at the same time and I have had no problems over this time with colour matching or shape.

Recently my front left vaneer broke and I went to my local dentist (different dentist) and she polished my tooth up ready for a new vaneer. She let me choose the colour which perfectly matched my other vaneer. I got a temp for the time being and was told to return in 2 weeks.

On the fitting day I’m sat in the dental chair and are told I’m getting a crown fitted. Not really knowing the difference she slotted it in my mouth, showing me the mirror for 3 seconds and asking if is all is well. At this point I’m like okay looks good. 15 min later I’m in the waiting room wondering why it feels so big (on the back with my tongue) Feels nothing like the back of my other vaneer. It’s huge at the back.

Okay so jump in the car and look in the mirror. WOW. It’s slightly off colour. Can’t believe it. Drive home and here I am looking in the mirror every 5 mins trying to convince myself it’s the same colour. My wife starts asking why my front teeth are different colours now, then tries to convince me it’s difficult to notice.

I’m eagerly awaiting Monday so I can call and discuss this further, but I’m wondering what kind of rights I have here to ask it be sorted.

I’m sure that they will replace it for free if you are unhappy. Especially if you objectively make the case to them that you believed that you were just having a veneer fitted.
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Dr Andrew Moore

Advance Dental Clinic
104 Moulsham Street, Chelmsford, Essex, CM2 0JG
Web: Tel: 08443 87 87 88

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